A freight forwarder also known as a non-vessel operating common carrier (NVOCC), is a person or company that organizes shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution. Forwarders contract with a carrier or often multiple carriers to move the goods. A forwarder does not move the goods but acts as an expert in the logistics network. These carriers can use a variety of shipping modes, including ships, airplanes, trucks, and railroads, and often multiple modes for a single shipment. For example, the freight forwarder may arrange to have cargo moved from a plant to an airport by truck, flown to the destination city, and then moved from the airport to a customer’s building by another truck.
Mobility has a huge impact on freight forwarding and serves as a solution for the major problems faced by the freight forwarders such as timely and safe delivery to the customers.
Some of the mobility solutions for freight forwarding are:
- Consignment scheduling based on the availability of drivers and transports
- Automatic routing solution
- Asset tracking
- Reefer monitoring
- Environment-friendly driving alert and monitoring of carbon emission (Green logistics)